Privacy and legal

Privacy notice

Learn how Cove Rendex gathers and handles personal information when you visit the site or create an account. This notice reflects the current live offer build.

We handle contact information, device details, identity documents and transaction records to operate accounts, fulfil anti-money-laundering duties and strengthen platform security. This notice supplements the Terms of Use and covers both visitors and account holders.

Our lawful grounds may include delivering the contract, pursuing legitimate interests such as preventing fraud, and complying with legal requirements. We keep information for periods determined by its type and applicable regulatory rules.

Where the law allows, you can ask to view, amend or remove your personal information. Email support through the address listed on the Contact page, using “Data rights” as the subject and including your registered email address.

Cookies and related tools help maintain sessions, remember settings and measure usage. Blocking certain cookies through your browser could affect sign-in or preference functions. Please also review the Security pages.

Where personal information is transferred internationally, suitable safeguards are applied. Service providers covering hosting, payments and transactional emails operate under agreements that include security requirements.

We may revise this notice, and the current online version will govern. Where legally permitted, continuing to use the service after an update indicates that you have received notice. Trading risk information is separate from privacy rights.

Information collected and its purpose

We may collect identity and contact information, IP addresses and activity logs, account settings, plus details submitted through forms or support requests. Certain information is needed to create an account and handle deposits or withdrawals.

Information helps us confirm account details, provide access to the platform, identify misuse, satisfy compliance duties and deliver service messages, including deposit updates and planned maintenance alerts.

Protection measures and your options

We use suitable technical and organisational safeguards, such as encryption during transmission, permission controls and optional two-step verification. Security controls cannot eliminate every risk, so notify us promptly about suspicious access.

Subject to applicable Mauritian law, you may be able to access, amend, limit or delete certain personal information, or object to particular processing, following verification of your identity.

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